State Farm® Insurance Agent Rodrigo Menendez

"Bobby has always been extremely helpful whenever I have questions. Always very quick to reply and get me what I need"

"My Agent Veonica was very knowledgeable about all my Insurance question."

"I always communicate with Veronica and Rodrigo when I call in and I always get the best and easiest experience ever. So attentive to their clients."

"Very Easy to work with and great customer service."

"I have lived in the Aurora area for nearly 40 years. About 18 years ago, Rodrigo Menendez became our agent. Rodrigo and his staff have always been so helpful over the years. We’ve had a roof replaced after a hail storm hit our area in Oswego, and the claim was taken care of without any hitch. We are now snowbirds and spend part of the year in Florida. All I have to do is call to let them know that I want to put one of the cars coverage to comprehensive only while we are gone. However, there have been times when one of my kids stops at our house when we are gone & needs to use the car. I just call & let Rodrigo know that I need full coverage for a week and he takes care of it without any problem. I’ve sat down with Rodrigo on several occasions for advice and never feel like I’m asking silly questions. I’m sure there are other insurances that might cost less, but I stay with Rodrigo & State Farm because of the service they provide and the way they make me feel like a valued client & not just a paycheck. Thank you, Rodrigo for all you do for us"

"Terrible, reached out to me with a quote, call them back same day and and she said…. “our rates change daily” like a $50+ difference for the month, it’s a no-no for me."

"Nuevamente intento obtener una respuesta por parte de la aseguradora por este medio, Luego de la primera publicación se comunico conmigo el Sr Rodrigo Menendez haciendo saber que yo no aparezco en su lista de clientes uno de los motivos por cual decidí cambiar de asegurado puesto que 3 meses no fui tiempo suficiente para ellos para agregarme como conductora del seguro de mi esposo Osmer aguilera. Pero el dia de ayer estuve recibiendo un cheque el problema es la cantidad por la cual fue emitida el cheque, que no tiene nada que ver con la cantidad sustraída de mi cuenta. he intentado he varias ocasiones en comunicarme con dicha agencia pero siempre me manda a buzón, llame desde otro numero telefónico y cuando dije mi nombre me colgaron la llamada, lo que me da a pensar que me han bloqueado. Espero recibir alguna solución o que p[or lo menos algun agente se comunique conmigo por este medio ya que otras vías no se ha podido."

"Pésimo servicio!! Cancelé mi seguro aproximadamente 2 meses con esta aseguradora por presentar problemas con la misma y una semana desde de haber realizado la cancelación me hicieron el cargo automático a mi cuenta. Me comuniqué con el Sr Rodriguez me explico el error y que me harían un reintegro a mi cuenta en 8 días hábiles. El cual aún sigo esperando, intento comunicarme con el pero no me contesta el celular. Me comunico a la oficina hace 20 días y una de sus colaboradoras me dice que hay un error en la dirección, (No entendí eso porque se suponía que iban hacer un reintegro a la cuenta) pero procedemos a realizar una actualización de datos y me indicó que en 8 días me estaría llegando un cheque a mi domicilio. El día lunes me vuelvo a comunicar puesto que han pasado 20 días y aún no recibo noticias. Me atiende otra persona y me indica que la dirección no se había actualizado y que debo esperar 10 días aproximadamente para que supuesto cheque llegue a mi domicilio esperando esta vez si tenga yo la suerte de que la dirección si haya sido actualizada realmente. Entonces me pregunto yo realmente si han estado enviando el cheque?? Cuánto tiempo necesitan para hacer una actualización de datos?? Esto si realmente ha realizado la actualización, han enviado el cheque o si en algún momento han tenido la intención real de hacerme la devolución de mi dinero. Aún sigo a la espera de alguna respuesta por parte de esta aseguradora."

"Friendly service and great full help!!"

"Great Experience, started with on-line quotes but requested to talk to an agent. I was contacted immediately and discussed the needs and options and was able to find additional savings. Everything was setup start to finish in less than 30 min!!! And i'm saving a ton of money!"

"Veronica is fantastic! She helped me set up my life insurance last year and made everything smooth and easy to understand. What really stood out was her quick follow-up and great communication—she was always on top of things and keeps me in the loop. Even after I left State Farm for Progressive, she still checked in from time to time. When State Farm’s rates got better, she reached out, and I ended up switching back because of her. Really appreciate how she goes above and beyond!"

"Rodrigo was so pleasant to talk too. He explained everything. I didn't feel rushed into anything. I was able to get great coverage for a great price. Thank you!"

"Very good experience with state farm Rodrigo and Martina very professional and efficient and amazing."

"There is a reason why this place has a high customer satisfaction rating because people working there are absolutely great when it come to customer experience, very knowledgeable and they will get you the best price, and your questions answered,I highly recommend it this insurance agency"

"⭐⭐⭐⭐⭐ Veronica Flores at State Farm was fantastic in helping me with my auto policy! She made the whole process easy and stress-free, answering all my questions with patience and clarity. Her professionalism and genuine care ensured I got the best coverage at a great rate. Highly recommend her services! Thank you, Veronica!"

"Excelente Servicio Para El Cliente Muy Agrecido."

"Rodrigo was very nice, Prompt and professional, great job."

"Every time I contact Rodrigo's office, every one is always helpful. My answers always get answered."

"Veronica & Rodrigo helped me find my auto and home insurance that was very reasonable. Helped me saved money from my last insurance. Smooth process and very courteous!"

"There nice and friendly real good people Tina and Veronica always a great help"

"Great customer service! Martina was very helpful in answering all of my questions. Great service at this State Farm!"

"I took the time to review many State Farm offices. I am very pleased I went with Rodrigo's office. The front office was very helpful and professional! Veronica returned my calls promptly, was willing to give me various quotes, and answered all my questions. Researching and changing Insurance companies can be stressful. Veronica made the experience pleasurable!"

"I love it how fast and easy to go over the process. Thanks for getting my insurance done"

"Veronica Flores is amazing and consistent. With the struggles of my kids in the background, she remained patient and was very understanding. Work was quick and efficient!!!"

"Friendly service , Martina is the best of the best to save you money ."